Sourwood Inn is a 12 room mountain lodge with a Hideaway Cabin situated on 100 acres in the mountains of Asheville, N.C. The upscale inn is known for beautiful mountain views, farm direct dining, high end amenities and warm hospitality. Our positive work environment includes working hard with a dedicated team to reach the goal of making our guests happy.
We are now hiring full and part time positions:
Full or Part Time Assistant Inn Keepers
Positive team player that will assist the owners in the day to day operations of the inn, including front desk operations, housekeeping, guest’s relations, assisting with preparation and service for breakfast, afternoon refreshments, and dinner service. An ideal candidate will be fun loving, hard working, self motivated and energetic. This position is a wonderful way to gain experience in the hospitality industry for future growth. This is not a 9-5 job but rather a life style choice to enjoy a beautiful mountain lodge location and to work hard with a team that truly cares about hospitality. Salary based on experience. $15- $18 per hour. Must have reliable transportation
Responsibilities:
- Greet guests, answer phone calls, reply to e-mails, make bookings and provide exemplary hospitality skills.
- Assistance with housekeeping as occupancy fluctuates
- Preparing for guest’s arrivals by checking rooms for cleanliness and preparing welcoming trays
- Assistance with preparing and serving breakfast, afternoon refreshments and dinner
- Providing concierge services to help guest’s plan their day
- Must be detailed oriented and able to work independently
- Proficiency with computers
Skills:
- Hospitality experience preferred but willing to train the right individual
- Knowledge of computer systems
- Culinary background helpful
- Self-motivated and proactive
- Be able to adapt
Part Time Housekeepers
We are looking for part-time housekeepers with excellent cleanliness standards. The ultimate goal is to enhance our guest’s experience by keeping our inn’s rooms and common areas spotlessly clean. Hours will vary based upon booking but are expected to be 15-20 hours per week. Working on Sunday morning is a must. Salary based on experience. $12- $15 per hour. Must have reliable transportation
Responsibilities
- Clean and tidy guest rooms and private baths
- Maintain the cleanliness of common areas including outdoor areas and porches
- Daily laundry, including ironing and restocking
- Follow daily job lists and record all serviced rooms
- Maintain equipment in good condition
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of amenities
- Comply with health and safety regulation
Skills
- Housekeeping experience preferred
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Professionalism along with speed and attention to detail
- Knowledge of English language
Part Time Server and Kitchen Prep
We are looking for a part time kitchen prep/server to assist our innkeeper and chef with dinner service at the inn on Thursday- Sunday. The schedule will rotate depending on how many reservations have been made. This would be an ideal situation for a hospitality student looking for experience in a creative and “Farm Direct” inspired kitchen. Salary based on experience. $12- $14 per hour plus tips. Must have reliable transportation
Skills
- Basic service skills
- Ability to work independently and remain motivated
- Food presentations skills a plus
- Professionalism along with speed and attention to detail
- Knowledge of English language
Contact Information
We would love to talk with you about your experience and becoming a part of our team at Sourwood.
Please send all inquiries for the Assistant Innkeeper and Housekeeping positions to:
Connie- [email protected]
and inquiries for the Server and Food Prep position to:
Proal- [email protected]
We look forward to hearing from you.
