To our valued guests,
As Covid -19 continues to be a challenge but with lesser restrictions in our area, we feel that it’s important for us to communicate directly with you on the steps we continue to take to keep all of our guests and staff safe and healthy. At the Sourwood Inn, we adhere to the highest cleaning standards possible. In the last year we have implemented additional measures in the face of Covid to ensure our guests feel safe and relaxed during their stay at the inn. With our governor having recently downgraded the precautions needed to stay safe from contacting the disease, we have adjusted some of our Covid policies. If our guests and staff are fully vaccinated they are not required to wear a mask. If you are not feeling well before your visit we ask that you cancel your reservation and we will not hold you responsible for any last minute fees. If you have chosen not to be vaccinated we ask that you wear your mask in all common and dining areas at the inn. More details are highlighted below.
As always, feel free to reach out to us if you have any additional questions or concerns.
– Connie and Proal, Innkeepers/Owners
When you arrive at the inn, our check-in desk is just to the left of the front door. The Great Room has plenty of room for you to safely distance from other guests checking in or sharing the same common area. Our Innkeeper will be there to greet you. Since all of our front-line staff have been fully vaccinated they will not be wearing a mask. If you are not fully vaccinated we ask that you wear your mask in all of the inn’s common areas and dining room.
The same delicious breakfast buffet awaits you! We have expanded other dining tables into the common areas to maintain safe dining distance from other guests.
Our dinner option is served to you each evening Thursday- Sunday. Your server will not be wearing a mask since he or she is fully vaccinated. .
Every time a guest checks out, that room is aired out, deep cleaned and prepared for the next guest. For the time being, our team won’t enter your room for daily room refreshment. In the interim, we have included a tray for your convenience to remove any service items from your room, including bags to remove any accumulated trash, used towels and an order form to order more toiletries, fresh towels or any other items you may need during your stay. Our housekeeping staff will fill these orders daily. We will be offering the option to have your room refreshed sometime in July.
All common spaces and high touch areas will be cleaned multiple times daily and disinfected using the Essential M.I.S.T Fogging and Sanitizer. This sanitizer is an EPA registered, NSF certified safe and hospital grade disinfectant.
Hand sanitizer is available in every common space.
Thank you for your help in making Sourwood a safe destination and cheers to a great stay at our mountain lodge.